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Claims help is available 24 hours a day.
• During normal business hours call:
• Click here for the AIM Phone Directory.
• After Hours call our Toll Free Number:
• Click here for a list of Insurance Company Claims Numbers
We are dedicated to offering
you superior service, 24 hours a day, 7 days a week and are
committed by our agreement as a trusted choice agency to provide
you with assistance if any emergency arises at any time.
 If you have a homeowner’s loss it is important that you promptly report the loss, protect your property from further damage and carefully document the extent of your loss.
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Notify the fire or police department if the loss is the result of fire, theft or other crime.
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Promptly report the loss to AIM or your insurance company if we are not available.
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Our web site will provide you with your company’s 800 numbers.
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Make temporary repairs to prevent further damage but be careful not to risk your own safety when making repairs.
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Retain damaged property including furniture, personal belongs and equipment because the adjuster will want to see them.
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Do not make extensive permanent repairs until after the claims adjuster has been to your home and assessed the damage.
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Prepare an inventory of all personal property destroyed, damaged or stolen as a result of t he loss. Show the quantity, description, actual cash value and amount of loss for each item.
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 Collect all pertinent invoices, bills and documents that substantiate the figures in the inventory. Attach photographs and owners manuals that would help confirm the value of listed items.
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Save receipts for any materials you buy. Keep track of any other expenses you incur because of the loss (such as additional living expenses, relocation and storage expenses.) Many of these expenses may be reimbursable under your policy.
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 Approximately 6 million auto accidents occur each year. If you are involved in an accident, you should know what to do.
- At the scene: Get help for the injured Call 911 and get trained emergency medical personnel to the scene. Protect yourself and your vehicle from damage or loss.
- Exchange information with other involved parties and get the names of any witnesses. In most states, it is unlawful to leave the scene of an accident without permission. Provide the police with whatever information they require.
- Do not make any statements at the scene accepting responsibility for the accident. The insurance company will investigate and will make a determination.
- Report all losses, no matter how minor.
- Contact AIM or your insurance company if we are not available.
Our web site will provide you with your company’s 800
numbers.
- Do this as soon as possible even if you are far from home
and even if someone else caused the accident.
If your loss involves only auto glass damage you should notify
us. You may select your own glass company to repair the damages.
You should be sure that they will perform the work for the
allowed amount by your insurance company. We will be happy
to provide you with several companies that will complete the
repairs promptly and for a fair price.
Never:
- Make a deal for damages
- Leave the scene of even a minor a accident
- Accept an offer of private settlement
- Deny injury to you or your passengers
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Glass Damage: